Office Manager
Office Manager
Public Justice Center in Baltimore, MD seeking an Office Manager.
Core Duties:
The Office Manager reports to the Director of Administration and has primary responsibility for doing and managing the day-to-day administrative functions of the office and the paralegals who also provide admin support.
- Approximately 50% of the Office Manager’s duties will be to personally provide administrative support, including answering phones and email, referring potential clients to paralegals for intake, handling mail, copies, scans, and providing other administrative support to the PJC’s work teams.
- The other 50% of the Office Manager’s duties will include:
- Scheduling and supervising the other members of the admin team, who are paralegals who rotate handling the phones and mail, production of legal briefs, and other administrative tasks.
- Ordering and maintaining office supplies.
- Being the primary liaison between IT vendors and staff on upgrades, maintenance, and troubleshooting and maintaining inventory of computers and office equipment.
- Being the primary trainer of new staff on office procedures and equipment.
Required Skills and Experience:
- At least 2-3 years of prior experience providing and managing office administration functions.
- Strong oral and written communication skills. Please provide a writing sample.
- Excellent use of MS Outlook, Word and Excel; database programs a plus, and willingness to learn new programs for case management and office life.
- Strong problem-solving abilities, time management, and organizational skills.
- Be tech savvy – you don’t have to be a programmer, but you do need to understand how to work with machines, programs, and their human counterparts.
- Attention to detail and keen organization skills.
- Ability to work under deadline and manage multiple tasks and respond to multiple people.
- Ability to empathize and sensitively respond to people seeking services in crisis situations.
- Ability to work both independently and collaboratively with others both in and outside of the PJC.
- Passion for social justice and commitment to the vision of the Public Justice Center.
The following qualifications are valued for this position. Applicants should also identify other related or supplementary skills and experiences.
- Spanish/English bilingual (or proficient) in writing and speaking is highly desired.
- Bachelor’s Degree or Associate’s Degree from an accredited school.
- Understanding of the principles of race equity analysis and their application to the PJC’s organizational life and to our work.
- Experience with our client communities, including lived experience.
- Experience in law office/litigation support.
Compensation:
This is a full-time, non-exempt position that will require 40 hours in a workweek. The salary range begins at $50,000/year and increases with experience. A language bonus of $1,000/year is given to Spanish/English bilingual staff. An excellent cafeteria benefit package is included offering health, dental, disability and life insurance, and retirement options.
EOE