Administrative Assistant / Customer Service Representative
We are a locally owned automotive repair shop seeking an organized and detail-oriented Administrative Assistant / Customer Service Representative to join our team. We value our people and offer a place to learn and grow towards a rewarding career while maintaining a healthy work life balance.
The successful candidate will be responsible for providing administrative support to our organization and ensuring the smooth day-to-day operations. The ideal candidate will possess strong communication, organizational and administrative skills while focusing on team collaboration.
Duties include:
- Assist with answering and directing phone calls from clients and vendors
- Greet and assist customers at the front desk with professionalism and courtesy
- Assist with scheduling and work planning
- Learn to write service repair cost estimates, coordinate with technicians and clients
- Perform clerical duties such as data entry, filing, accounts receivable, accounts payable and general ledger
- Coordinate projects, planning and providing administrative support
- Organize and maintain office filing systems
Qualifications:
-Dedication to providing exceptional customer service
-Strong organizational and clerical skills
- High level of accuracy and attention to detail
- Excellent computer literacy skills
- Strong communicator, both verbally and written, with the ability to develop and maintain customer relationships
- Ability to work both independently and as part of a team
- Automotive knowledge preferred – not required
Benefits include:
- Paid Time Off
- Health, Vision, and Dental Insurance
- 401(k) Retirement Plan
- Paid Holidays
Schedule: Monday - Friday