Customer Care Representative
King Buick GMC is seeking a professional Customer Care Specialist to work with our ever-growing list of customers.
King Buick GMC has been in the business since 1926 and we are the #1 Buick GMC dealership in the state of Maryland.
One of our biggest assets is our great ownership and family culture.
Every employee of King Buick GMC is considered part of our family and we are always looking to add more members to our family.
Come join our team!
* Competitive payment options
Training Certification Reimbursement
Great tenure - 9.6 years average
Opportunity for internal promotion and career growth with company
Family-oriented and friendly work environment
* Build relationships & create customers for life.
* Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
* Be the vehicle expert.
Know the in’s & the out’s of product offerings, optional packages & latest technology
Perform high-quality and professional demonstrations of new/used vehicles.
* Follow-up with buyers to ensure referral business.
* Learn to overcome objections and thrive in sales situations
Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
* Bring your ‘A game’ & positive attitude with you every day
* Experience with customer communications and support
Excellent in-person and phone skills
Desire to assist others
Experience in the Customer Service industry
* Enthusiastic approach to work with a great attitude
Available to work flexible hours & weekends
Ready to hit the ground running on learning new product in’s & out’s
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
* Clean driving record
Willing to submit to a pre-employment background check & drug screen
Location/Region: Gaithersburg, MD (20877)